In preparation for a great rollout of textbooks this semester, VitalSource has provided us with a number of resources for you to get help if you encounter problems accessing your textbooks.
Accessing Your eBook from Moodle
Getting Started with Bookshelf
VitalSource is the primary source for you to get help with your eBooks. Their 24-hour support site is https://support.vitalsource.com/hc/en-us/requests/new
Bookmark that site and use it any time you have trouble with accessing your course materials.